Details, Fiction and Telus customer service
Details, Fiction and Telus customer service
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Be familiar with a achievable fraud or misrepresentation currently being executed by some people today boasting to be Telus personnel. They could be contractors, or Distinctive promotion reps, or simply staff who are intentionally misrepresenting Telus.
I obtained the exact same connect with.She explained her title was Jennifer Smith and experienced a thick accent. I've straight away reset my koodo password and cancelled my bank card. She experienced my telus etc. account range previously.
I needed to Get in touch with CS now with Chat as well as the Section I need to speak to is just out there by cellphone. The CS on Chat organized a call back at an agreed upon time slot. When that Section known as me afterwards I got every little thing sorted out.
The people executing this are not resellers. These are scum and con artists. And they ought to be prosecuted.
If an automated assistant asks for The key reason why of the contact, mention "I would want to make payment arrangements for my mobility Invoice".
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@chris14 I desired to very clear up some inaccurate info. We are going to mend TELUS owned downed lines at no charge. We'll only eliminate the road wholly for development/renovation reasons but there's a charge involved. We sent you A non-public concept just in case you want to move ahead with either scenario.
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Only variety the small print of one's inquiry in the concept and it will be despatched to your human agent. Messaging here is asynchronous (non-live), to help you close the application or go about your working day whilst the agent works in direction of getting you a resolution.
I had to Speak to CS today with Chat as well as Office I need to talk to is just accessible by mobile phone. The CS on Chat organized a connect with back at an arranged time slot. When that Division identified as me later on I acquired everything sorted out.
I want a call from somebody that has some conclusion earning electrical power on how I'm able to close my accounts and become accomplished with Telus.
You will then get a text concept when the agent responds, and you can abide by up at your earliest usefulness.
Again with your working day, you experienced a decision of businesses. Now Now we have megacorps that swallow each and every choice option up therefore you're still left with 3 decisions Telus customer service spanning a whole region, all of which collude with eachother to extort It is customers.